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Privacy policy

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Being transparent and providing accessible information to individuals about how we use personal information is a key element of the Data Protection Act and the General Data Protection Regulation (Regulation (EU) 2016/679).

Using the links on this page you will be able to view the various sections of our Privacy Policy which explain how your personal data is collected and used, as well as information on your rights and what to do if you would like to provide feedback or make a complaint regarding the handling of your personal information.

Our lawful basis for collecting and processing your personal data and who this information may be shared with can vary dependent on the services which you use, so you will also find links below to service specific privacy information.

Please note that the contents of this Privacy Policy and Service Specific Privacy Notices may be updated from time to time. By regularly reviewing these pages you will ensure that you are always aware of what information we collect, how we use it and under what circumstances, if any, we share it with others.

The Council's Data Protection Officer is:

Staci Dorey, Senior Solicitor -

Data Protection Principles

The Data Protection Act 2018 and the EU General Data Protection Regulation establishes six principles which organisations such as the Council are required to adopt. These principles help ensure personal information is treated responsibly and with regard to the rights of individuals.

Location and Retention of Personal Information

Personal information will only be stored and processed on servers based within the European Economic Area (EEA).

Service or Project Specific Privacy Notices

Each service provided by the Council collects stores and processes personal information for different purposes.

Customer Feedback and Complaints

If you wish to provide positive feedback or make a complaint regarding the way in which the Council is handling or processing your personal information, please detail your feedback or concerns in writing to the Data Protection Officer

National Fraud Initiative Privacy Notice

Personal information held by the Council may be used to prevent, detect and deter fraud.

Data Controller and Data Protection Officer

  • Address
    • Torridge District Council
    • Riverbank House
    • Bideford
    • Devon
    • EX39 2QG
    • United Kingdom
  • Telephone 01237 428700

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