Pay your Business Rates

How to pay your Business Rates

Internet Payment Facility

You can make debit or credit(*) card payments over the internet.  This service is available 24 hours a day, 7 days a week.

Click here to make a payment

By Direct Debit

set up a direct debit to pay business rates

How it works:

  • Complete the online direct debit instruction above, or
  • Contact a member of the business rates team on 01237 428700 and provide your bank details over the telephone. The details will be confirmed to you straight away, and a confirmation letter will be sent to you within 3 working days.
  • If you prefer you can complete a Direct Debit form and return it to us and we will arrange payment with your bank or building society.
  • We offer a choice of two payment dates, the first and the 15th of the month

You will be notified in advance of the payments and their due dates.


  • You can cancel the instruction at any time by contacting your bank or building society.
  • Money back guarantee - your bank / building society will make an immediate refund should payment ever be made which breaks the terms of your instruction.

All you have to do:

  • Complete the online direct debit instruction, or
  • If you choose to complete the downloadable Direct Debit instruction send it to: Torridge District Council, Riverbank House, Bideford, Devon, EX39 2QG

By telephone

You can make debit or credit(*) card payments by using our automated payment line.  This service can be accessed 24 hours a day, 7 days a week.  To use this service please call 0300 7900 215 option 2. You will need your business rates account number. Calls will only be charged at the local rate even if you call from a mobile phone.

By Post

You can send a cheque made payable to Torridge District Council with your name, address and account reference number written on the back of your cheque to:

Torridge District Council, Riverbank House, Bideford, Devon, EX39 2QG

If your account number is not quoted your payment may not be correctly allocated to your account.  Cheques that are post dated will not be accepted.  Please note that when paying via the post office payments can take several days to reach your account.

Please do not send cash through the post.

By BACs or online banking

Make your payment to Torridge District Council quoting your business rates account reference number starting 26 and these details:
Bank: Lloyds Bank plc
Branch: 5 High Street, Bideford EX39 2AA
Sort Code: 30 90 78
Account Number: 29541760
Account Name: Torridge District Council receipts

At any post office or Pay Point outlet

Please take your bar-coded bill with you in order to make a payment. Please note that payments made at a post office or pay point outlet may take up to 7 days to show on your account. It is your responsibility to ensure that payment reaches us by the due date of your instalment.

At the Council Office, Riverbank House, Bideford EX39 2QG

You can pay by debit card, credit card or cheque. Please note were are unable to accept cash payments.

The offices are open from 9.00am to 16.30pm Monday to Friday.