Asking Torridge District for help

The quickest and easiest way for you to seek help from Torridge District Council is to self-refer to us online:

Client Self-Referral Portal - Housing Jigsaw

If you are unable to make an online self-referral you can:

• telephone 01237 428700
• visit the council officers at Riverbank House, Bideford, although it is unlikely that you will be seeing without a pre-arranged appointment

You may be asked to make an online self-referral if we believe that is the best way of you seeking help.

If you have nowhere to stay tonight, you can telephone 01327 428700.  If you call outside of normal office hours you will be able to connect to our out of hours service.

You will need to provide us with the information we need to help you, which includes telling us about:

• your current housing situation and why you are seeking assistance
• where you have lived over the past 5 years
• who is part of your household
• any health issues that you and your household have
• any support needs that you and your household have

You will be asked to give consent for us to hold your data.