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Household Support Fund 7 is now open for applications and will run between April 2025 and March 2026.

Accessibility report

Principle 3: Understandable

3.1 Readable

3.1.1: Language of Page

Result: Passed

3.1.2: Language of Parts

Result: Passed

3.2 Predictable

3.2.1: On Focus

Result: Passed

3.2.2: On Input

Result: Passed

3.2.3: Consistent Navigation

Result: Passed

3.2.4: Consistent Identification

Result: Passed

3.2.4: Consistent Help

Result: Passed

3.3 Input Assistance

3.3.1: Error Identification

Result: Failures in sample

Pages that failed on this criteria:

  • Customer Self Service - Register - When a user attempts to proceed on a form where they have left required fields blank, or there are validation errors, screen readers read out alerts (e.g. 'this field is required'), but don't specify the names of the affected field(s).
  • Contact us (form) - When a user attempts to proceed on a form where they have left required fields blank, or there are validation errors, screen readers read out alerts (e.g. 'this field is required'), but don't specify the names of the affected field(s).
  • Website feedback (form) - When a user attempts to proceed on a form where they have left required fields blank, or there are validation errors, screen readers read out alerts (e.g. 'this field is required'), but don't specify the names of the affected field(s).
  • My Property Information - When a user attempts to proceed on a form where they have left required fields blank, or there are validation errors, screen readers read out alerts (e.g. 'this field is required'), but don't specify the names of the affected field(s).
  • Request recycling containers (form) - When a user attempts to proceed on a form where they have left required fields blank, or there are validation errors, screen readers read out alerts (e.g. 'this field is required'), but don't specify the names of the affected field(s).

3.3.2: Labels or Instructions

Result: Passed

3.3.3: Error Suggestion

Result: Passed

3.3.4: Error Prevention (Legal, Financial, Data)

Result: Passed

3.3.7: Redundant Entry

Result: Passed

3.3.8: Accessible Authentication (Minimum)

Result: Passed

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