Bulky item collections

Overview

The Council offers a Bulky Household Waste Collection Service for residents within the Torridge District.

All bulky items must be placed at the kerbside for collection. Our crews are unable to collect items from inside properties, garages, driveways or gardens.

Due to operational reasons outside of our control, Torridge District Council is temporarily unable to collect fridges and freezers as part of our bulky household waste collection service.

This suspension will remain in place for the foreseeable future while we review the service.
If you have already booked a fridge or freezer collection, your collection will still take place as scheduled.
Residents who need to dispose of a fridge or freezer are encouraged to contact the retailer, as many offer a collection service when delivering a replacement appliance.
Alternatively, you may wish to arrange collection through a licensed waste carrier or contact Devon County Council on 0345 155 1010 to check whether your local Household Waste Recycling Centre will accept the appliance.

We apologise for any inconvenience this may cause and appreciate your patience and understanding.

We will update this page as soon as the service becomes available again.

We may also be unable to collect other exceptionally large or heavy items because of vehicle, handling and disposal restrictions. If you are unsure whether an item can be collected, please contact us before booking.

This service is only available to residents who pay Council Tax within the Torridge District.

To arrange a collection, please complete the online booking form or telephone 01237 428700 (Option 3).

Once your payment has cleared, we will contact you within one working day by email (where provided) or telephone to confirm your collection date.

Your bulky items must be placed at the kerbside by 6.00am on the day of collection, or the evening before, with the exception of white goods, metal items, sofas and chairs, which are collected by a separate vehicle. These items must be placed at the kerbside by 7.00am on the day of collection.

Collection dates may change during Bank Holidays and the Christmas and New Year period.

Household Waste Recycling Centres

The following Household Waste Recycling Centres accept many bulky household items free of charge:

Caddsdown Business Park, Bideford
Deep Moor, Great Torrington
Anvil Corner, Holsworthy

Please note: The Household Waste Recycling Centres at Great Torrington, Holsworthy and Okehampton do not accept sofas or upholstered chairs. These items can be taken to the Household Waste Recycling Centres at Bideford, Barnstaple or Tiverton.

Current Booking Times

Please be aware that collections for white goods, metal items, sofas and chairs are currently experiencing longer waiting times in some areas.

Area	Current waiting time
Holsworthy	Fully booked until the end of August 2026
Torrington	Fully booked until the beginning of September 2026
EX39 area	Fully booked until mid-August 2026

If these collection times are not suitable, please email [email protected] before making a booking. We will do our best to accommodate your preferred collection date where possible.

Charges

Bulky Household Waste Collection Charges (from 1 April 2026)

Number of items	Standard charge	Concessionary charge
Up to 2 items	£29.50	£26.00
3 items	£38.00	£32.00
4 items	£46.50	£41.50
More than 4 items	Price on application*	Price on application*

A site visit may be required.

Fridges and freezers are charged separately at £29.50 (standard) or £26.00 (concessionary) per item.

To qualify for the concessionary rate, residents must provide evidence that they receive Housing Benefit, Council Tax Reduction or a qualifying disability benefit.

Items We Can Collect

We can collect the following items:

Armchairs
Bedside Cabinets
Beds
Carpets
Chest of Drawers
Cookers (excluding Aga and range cookers)
Dishwashers
Dressing Tables
Dryers
Mattresses
Plastic Bathroom Suites
Sofas
Soft Furnishings
Tables and Chairs
Three-piece Suites
TVs
Wardrobes (without glass doors)
Washing Machines

Soft furnishings and carpets must be covered before collection, as wet items can become too heavy to lift safely.

Before arranging a collection, consider donating reusable furniture to a local charity, as it may be suitable for reuse.

Items We Cannot Collect

We are unable to collect the following items:

AGA/Range Cookers
American-style Fridge Freezers
Asbestos
Baths (Cast Iron)
Boilers
Building Materials (Rubble, Bricks and Tiles)
Car Parts/Engines
Caravan/Campervan Fridges and Freezers
Coal Bunkers (Metal or Concrete)
Commercial Fridges and Freezers
Electric Reclining Chairs and Sofas
Garages, Sheds or Greenhouses
Garden Waste
Glass-fronted Fridges and Freezers
Glass Tables
Glazed Doors
Hazardous Waste
Kitchen Worktops or Cupboards
Oil Tanks or Gas Cylinders
Shower Screens
Soil or Stone
Stairlifts
Storage Heaters (containing asbestos)
Tyres
Windows (including frames)

Most of these items can be taken to a Household Waste Recycling Centre. Please check with your local site before travelling, as not all centres accept every type of waste.