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Community Trigger

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The Community Trigger has been introduced as part of the Antisocial Behaviour Crime & Policing Act 2014.  It offers the victims of anti-social behaviour the opportunity to request that their case is reviewed.

What will the Community Trigger be used for?

The Antisocial Behaviour, Crime and Policing Act 2014 brought in a new additional measure for people who have been victims of repeat antisocial behaviour.  This legislation makes it easier for a victim or someone acting on their behalf to make an application to have their case reviewed:  a review will look at every aspect of the specific case to establish where all available and appropriate actions were carried out.

The Community Trigger is not a platform for making complaints against specific individuals who may have input on a case.  Complaints of this nature should be made through the relevant agency's formal complaints procedure.

When can I put in a Community Trigger application?

For your application to be accepted, it must meet the locally agreed threshold. For Torridge, this is:

  • the investigation into the antisocial behaviour has been completed
  • the first report of antisocial behaviour was made within one month of the alleged behaviour taking place
  • the initial report was made after April 2014
  • there have been 3 or more reports of antisocial behaviour in the last 6 months
  • the alleged incidents have all been reported to an agency, eg:  Devon & Cornwall Police, Torridge District Council or a local Registered Social Landlord

How can I put in a Community Trigger application?

To activate a Community Trigger you can either;

  • telephone Devon & Cornwall Police by ringing 101, or if you are deaf, hard of hearing or speech impaired, you can text phone 18001 101
  • telephone the Council's Community Safety Team on 01237 428700
  • Write to Torridge District Council, Environmental Health and Community Safety, Riverbank House, Bank End, Bideford, Devon, EX39 2QG, or email us at

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