Bulky item collections

Overview

The council will collect bulky household items. All bulky items must be placed at the kerbside for collection; our crews are not able to collect items from inside homes, garages, driveways or in gardens. Please note that fridges and freezers are charged per item and we are unable to collect American style fridge freezers, or range cookers/agas due to weight constrictions. We may not be able to collect other very large items due to weight and size restrictions so please enquire if you think this applies.

If you wish to have any items collected, please use the online payment form or call us on 01237 428700, option 3. This service is only available to residents who pay council tax in the Torridge area. Please see prices below.

When your payment has cleared you will be contacted by email (if provided) or phone to confirm when the collection will take place. Your bulky items should be placed kerbside with your normal domestic refuse (by 5.45am or the night before) with the exception of any white goods, metal items and sofas which are collected on a separate vehicle. White goods, metal items and sofas must be placed kerbside by 7am on the day of collection.

The Recycling Centre at Caddsdown Business Centre in Bideford, the Recycling Centre at Deep Moor Torrington and the Recycling Centre at Anvil Corner at Holsworthy will accept certain items for free. Torrington and Okehampton will not accept sofas or chairs, you need to take these to either Bideford, Barnstaple or Tiverton.

Collection days can change due to Bank Holidays and Christmas.

Important Notice: Bulky Waste Collections

Please be advised that in some areas collections for white goods, metal items, sofas, and chairs may take up to nine weeks to schedule.

Current Bookings

Holsworthy area: Fully booked for white goods, metal items, sofas, and chairs until end-January 2026.
Torrington area: Fully booked until mid-January 2026.
EX39 Areas: Fully booked until beginning of January 2026

If these time frames are not suitable, please email recycle@torridge.gov.uk to request your preferred collection day before placing a booking.

Holiday Closure - Booking Service

Please note: The bulky collections booking service will be closed from 3 pm on Friday 19 December 2025 until Monday 12 January 2026.

Thank you for your patience and cooperation during this busy period.

Fees

Bulky Item Pricing Structure from 1st April 2025
Concessionary Rate	Standard Rate
£25.00 (Up to 2 items)	£28.50 (Up to 2 items)
£31.00 (3 items)	£36.50 (3 items)
£40.00 (4 items)	£45.00 (4 items)
Price with concessions on application as a site visit may be required (More than 4 items)	Price on application as a site visit may be required. (More than 4 items)

Fridges/Freezers will be charged at £28.50 (standard) or £25.00 (concessionary) per item.

In order for members of the public to be eligible to have their bulky item waste collected at the concessionary rate, residents will need to provide evidence that they are eligible for either housing or council tax benefits or proof of disability.

Items we can collect

We are able to collect the following items as part of our Bulky Item Service:

Three Piece Suites
Cookers. Not AGA style cookers/ovens
Beds
Mattresses
Plastic Bath Room Suites
TV's
Washing Machines
Dryers
Carpets
Dishwashers
Dressing Tables
Chest of Drawers
Bedside Cabinets
Tables & Chairs
Arm Chairs
Wardrobes (no glass doors)
Fridges / Freezers. Not American style fridges (please remember that Fridges & Freezers are charged per item)

Soft Furnishings & Carpets

These must be covered as wet items may become too heavy to lift. Don't forget local charitable organisations - they may be able to make good use of your unwanted furniture.