Torridge District Council Waste Collection Notifications

Waste Collection

This page lists current known issues with Torridge District Councils waste or recycling service. If you wish to report a missed collection you can do so online here https://www.torridge.gov.uk/article/17107/Missed-Collections or by calling 01237 428700 option 3.



Tuesday 6th August: - Torrington Lane in Bideford is currently closed, so we are unable to collect recycling from these properties. We will return tomorrow morning! We apologise for any inconvenience this has caused.

Monday 5th August: - Due to a road closure on Friday 2nd August we were unable to collect recycling from the Petrockstowe area. We were informed that access would be possible today 5th August but our crews were turned away by contractors as the road is still impassable and will remain that way for the next few days. As a result collections have regrettably been deferred until the next collection day on Friday 9th August. We apologise for any inconvenience this has caused. 



Don't overload your Green Wheelie Bin please! We have witnessed several instances recently where a Green Wheelie Bin has slipped from the loading gear while being emptied into one of our vehicles. This is because the Wheelie Bin has been too heavy and has slipped from the holding mechanism while being emptied and ended up in the back of the truck. This is likely to be due to earth or other dense material being incorrectly deposited into the bins which should only contain things such as grass cuttings, small twigs and branches and other foliage all weighing no more than 100Kgs.

Received a reject slip for recycling? Unfortunately our crews are on tight schedules and do not have the time to sort incorrectly mixed recycling at kerbside. If you receive a slip telling you of this please help us by resorting your recycling for the next collection and checking for a slip before reporting it as a missed collection. This helps us to stay on track for the 32,000 dwellings we provide the service to every month! For more information on what can and cannot be recycled and which recycling containers to use visit https://www.torridge.gov.uk/article/16975/Residents-RefuseRecycling-Guide . Thanks for your help.

Please follow the guidelines here https://www.torridge.gov.uk/article/16997/Garden-Waste-Service otherwise we will not be able to empty your bin and you may be liable for any damage or injuries caused by these incidents.