Residents Refuse/Recycling Guide

Guidance for residents on how to present refuse and recycling

Refuse Presentation:

Please present your refuse in tied bags by 5.45am or no earlier than 7pm the evening before.

Our crews are able to collect refuse from inside standard height (700mm) dustbins but are not permitted to retrieve refuse sacks from inside wheelie bins. Wheelie bins are designed to be emptied by mechanical bin lifters and are too deep to allow them to be emptied manually without posing a risk of injury. The tapered design of wheelie bins is another factor that optimises them for mechanical emptying but restricts the safe options for manual servicing. None of our refuse collection fleet is fitted with bin lifting equipment.

Recycling Presentation:

Please ensure your recycling is presented for collection by 7am. Please refer to the recycling guide to see what goes where.

Green Box - Please empty containers, rinse & squash as staff hand sort these items.

Green Bag - Please remove all plastic sleeves from magazines & catalogues

Brown Bag - Please flatten cardboard & fold bag tops over to keep the contents dry.


Items of WEEE should fit into a standard size carrier bag and be placed in or alongside your green box.

Waste Management - Frequently Asked Questions

On the right hand side click on the memory jogger to print off for your own reference.