Food Poisoning and infectious diseases

Local authorities investigate cases of food poisoning to establish the cause, establish whether there is a link with other recent cases, and prevent further outbreaks of disease. These pages contain information on a wide range of food poisoning organisms and what you should do if you have food poisoning.

If you have suffered from food poisoning and you require further information, the links to the left of the page provide advice on specific infections. Alternatively, you can contact us for advice on (01237) 428700 or email the team at foodandsafety@torridge.gov.uk.

The Food and Safety Team routinely investigates notifications of infectious disease to identify the source of the illness and whether there is any connection with other, similar cases. If a connection is made between two or more cases, then this is known as an outbreak. We will then investigate the premises believed to be the source of the outbreak.

If you are visiting this webpage because you have suffered from a suspected food-related illness from food consumed in our area and would like to report the illness, please complete the pdf icon Food Poisoning Questionnaire [311kb]  and return the form to:

Torridge District Council
Food & Safety Team
Riverbank House
EX39 2QG

If you are a commercial food handler (i.e. you work in a food business such as a school kitchen, cafĂ©, food shop etc) please contact us as soon as possible to discuss your illness. The sooner you contact us, the sooner we will be able to establish the source of your illness. We will also be able to provide you with advice on methods to reduce the chances of infecting others such as your family. You may also be required by law to take time off work to prevent the contamination of the food products you work with. We will also advise you if this is necessary.

E.Coli VTEC Questionnaire and PHE guidance





  • Hepatitis B

    What is it? Hepatitis B is an infectious illness caused by the Hepatitis B virus. It is recognised initially by the symptoms. These can include fever, nausea, loss of appetite, rash, jaundice, dark coloured urine and abdominal pain. These symptoms can last for a number of months.

  • Influenza (The 'flu)

    Influenza, more commonly known as the 'flu, is an infectious, viral disease. The 'flu is actually a generic term that covers the symptoms caused by a wide range of viruses, and this means the severity of disease and the exact symptoms can vary greatly from person-to-person, even though they technically have the same illness. This wide range of viral causes also makes it difficult to treat, as each type of virus may require a different, specific treatment.

  • Salmonella

    What is it? Salmonella is an infectious, food borne illness. It is recognised initially by the symptoms. These can include diarrhoea, vomiting, abdominal pain and fever. These symptoms can last for up to 7 days.

  • Shigellosis

    What is it? Shigellosis is an infectious illness, which is recognised initially by the symptoms. These can include severe diarrhoea (often with blood or mucous), vomiting, abdominal pain and fever. These symptoms can last from several days to several weeks, but usually 4-7 days.

  • Staphylococcus Aureus

    Staphylococcus aureus (Staph aureus) food poisoning occurs after eating food that contains the toxins that are produced by Staphylococcus aureus.