Pay your Penalty Charge Notice

A guide to civil parking enforcement of parking and the options available when you receive a Penalty Charge Notice.

How to pay your Penalty Charge Notice

You can pay your Penalty Charge Notice in 4 ways as explained below. Full payment details are also printed on the Penalty Charge Notice.

Online - For PCN's with a number starting with 'TC' ONLY


Please note

You should follow the instructions on screen very carefully. This service should be available 24 hours per day, 7 days per week. However, if you experience any problems please contact the Parking Office as a matter of urgency on (01237) 428897 or (01237) 428984 during office hours.

By Telephone

You can make credit or debit card payments by phoning the Parking Office on (01237) 428897 or (01237) 428984 during office hours only.

You can also make credit or debit card payments automatically by using our touch-tone telephone service. This service can be accessed 24 hours per day, 7 days per week. To use this service please call 0300 7900 215.

Please note

There will NOT be a charge for credit card payments.

By Post

To pay by post complete the payment slip at the bottom of your Penalty Charge Notice and attach it to a cheque payable to Torridge District Council.

If you do not have the payment slip please write your name, address and your Penalty Charge Notice (PCN) number (in the format TC00000000 ) on the back of the cheque.

Cheques should be sent to

Torridge District Council, The Parking Office, Bridge Buildings, Bideford, Devon, EX39 2HT

Please allow 2 working days for 1st Class post and 5 working days for 2nd class post to be delivered to us.

Please do not send cash in the post.

Please note

If your PCN number is not quoted your payment may not be correctly allocated to your fine.

Cheques that are post dated will not be accepted.

Sending a cheque with a challenge letter or to an address other than that given above may delay processing your payment.

At Our Offices

Our cashiers are able to accept the following payment methods:

Cheque, Postal Order, Debit & Credit Card

Our offices opening hours are given below:

Bridge Buildings, Bideford  
Monday-Friday 9.00am-4.30pm  

Please note

There will NOT be a charge for credit card payments.


If you have received a Penalty Charge Notice act now.