Bulky Item Collection Application Form

Controlled Bulky Refuse Collection / Transfer Note

Privacy Notice

Torridge District Council collects, stores and processes your personal information in accordance with the requirements of the General Data Protection Regulation (Regulation (EU) 2016/679) and Data Protection Act 2018.
Our lawful basis has been determined as:
Legal Obligation – in relation to personal data
Substantial Public Interest – in relation to ‘special category’ personal data (applies to assisted waste collections)
Personal information provided on this form may be shared with other council services to enable us to provide the service requested.
Personal information provided on this form may be shared with third parties where we are legally obliged to do so, or where this is necessary to enable us to provide the service requested.
To view our full privacy policy including information on your rights, how to contact the Data Protection Officer, data retention information, more detail on information sharing and how to provide feedback or make a complaint, please see the privacy pages below or directly from here at www.torridge.gov.uk/privacypolicy
Alternatively, a full copy of our privacy policy can be viewed at our main office or a copy can be requested by writing to the Data Protection Officer at Riverbank House, Bideford, Devon, EX39 2QG.

This Authority is under a duty to protect the public funds it administers, and to this end may use the information you have provided on this form for the prevention and detection of fraud. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. For further information please see www.torridge.gov.uk/privacynotice or contact the Data Protection Officer on 01237 428763.


(Environmental Protection Act 1990 Section 34.7)

  1. The Environmental Protection Act 1990 imposes a duty of care on the customer (waste holder) requesting the collection of waste. The customer must be aware of this duty. The Department of the Environment has published the document: "Waste Management - The Duty of Care - A Code of Practice" which is available for inspection at the Riverbank Offices of Torridge District Council. The customer shall be deemed to have inspected such code of practice prior to submitting the request above, and be aware of its contents and effect.

  2. The Environmental Protection Act 1990 requires both parties complete and sign a transfer note which must include the information above. The transfer note, or a copy must be held for both parties for a period of two years. The Council cannot under the transfer note, collect waste of any other description or quantity.

  3. Certain categories of waste must not be included in normal collections under this procedure. These are:

    1. Clinical Waste.

    2. Builders Waste.

    3. Sawdust and shavings

    4. Liquids of all descriptions

    5. Corrosive poisons and other dangerous chemicals

    6. Slaughterhouse waste

  4. Glass and other dangerous objects should be completely wrapped to prevent injury to collectors or the general public.

  5. All refuse should be secured in suitable containers or bundles to prevent spillage and placed at a mutually convenient location on collection day.

  6. The Council does not accept liability for any damage to any driveway, road or path upon which a vehicle must drive in order to collect waste under this agreement. The Council does not accept responsibility for the loss of any articles left in close proximity to waste which has been left for collection.

  7. The Waste Holder shall indemnify and keep the Council indemnified from and against all actions, proceedings and costs claims and demands by third parties in respect of any of his obligations hereunder or his Duty of Care under the Environmental Protection Act 1990.