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Housing Renewals

Service Specific Privacy Notice - Housing Renewals

This notice contains service specific privacy information and should be read in conjunction with our pages detailing privacy information common to all service areas, such as how to contact the Data Protection Officer, Exercising of Your Rights, Data Storage and Retention and Feedback and Complaints.

Lawful Basis for Processing of Personal Data

The Data Protection Act requires that personal data is collected and processed only where there is a lawful basis to do so. The lawful basis' which applies in this instance are as follows:

Public task: the processing is necessary for us to perform a task in the public interest and for our official functions, and has a clear basis in law.

Lawful Basis for Processing of Special Category Personal Data

In some cases it may be necessary for us to collect hold and process information of a more sensitive nature. Where this is the case, the lawful basis for us to do so is as follows:

Social security/social protection law: the processing is necessary for us to administer adaptation grants for disabled persons. Appropriate safeguards are used to protect the rights and interests of the data subject.

Purpose of Processing Personal information

We are collecting your personal data for the following purposes:

Activities we are required to carry out as a data controller and public authority, specifically the administration and processing of applications for grants related to housing adaptations on the basis of disability.

Personal Data Collected from Third Parties

Please note that the following information:

Personal details

Health and wellbeing information

May be obtained from third parties such as:

Health, social and welfare organisations, for example care providers and occupational therapists.

Information Sharing

To ensure that the council provides you with an efficient and effective service we will sometimes need to share your information between teams within the council.

We may also share information with third parties that support the delivery of the services you receive or where we are legally obliged to do so. Information we hold may be shared with the following types of organisation:

Family, associates or representatives appointed by the applicant.

Healthcare, social and welfare organisations

Providers of goods and services such as building contractors

Financial organisations, for instance when processing payments

Local and central government, for instance the County Council

Professional advisors such as architects

Housing associations and landlords

Voluntary and charitable organisations, for example where they have offered to subsidise the cost of adaptations

We will only ever share your information if we are satisfied that our partners or suppliers have sufficient measures in place to protect your information in the same way that we do.

We will never share your information for marketing purposes.

Obligation to Provide Personal Data

Please note that there is a statutory requirement to provide your personal information in respect of this service

Any failure to provide your personal information may prevent or delay us meeting our statutory requirements or in providing you with a timely and effective service.

Automated Decision Making

There are no automated decision making processes used in the provision of this service.