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Revaluations and Appeals

All non-domestic properties are generally revalued every five years by the Valuation Office Agency. The latest revaluation is effective from 1 April 2017

What is the Rateable Value?

The rateable value is assessed by the Valuation Office Agency, which is an agency of HM Revenue and Customs. A property's rateable value is an assessment of the annual rent the property would rent for if it were available to let on the open market at a fixed valuation date.

  • Until 31 March 2017, the rateable values will be based on a valuation date of 1 April 2008.
  • From April 2017, the rateable values will be based on the valuation date of 1 April 2015.

If you think your rateable value is incorrect, you can find and view your property details here:

Find and correct your business rates valuation

What is a Revaluation?

The VOA regularly reassess and update the rateable values of all business properties, usually every five years. This is called a Revaluation. This is done to maintain fairness in the system by redistributing the total amount payable in business rates, reflecting changes in the property market. Revaluation does not raise extra revenue overall.

How can I find out more?

For more information on the 2017 Revaluation, rateable values and business rates go to: Revaluation 2017

You can also estimate your business rates bill, including any small business rate relief that you may be entitled to.

How do I appeal against my Rateable Value?

You can only make a formal appeal against your 2017 rateable value once it comes into effect on 1 April 2017. You can find out more about the appeals process, including the reforms the Government has proposed here: How to appeal your rateable value

Your rateable value may change if any physical changes are made to your property, for example, building or demolishing an extension. The council has a duty to notify the Valuation Office Agency of any newly built, extended, demolished or otherwise altered non-domestic properties that come to our attention. You should notify the business rates team of any changes as soon as they happen.

You may appeal against the rateable value of your property if you think it is incorrect. This might be due to a material change in the property's circumstances, for example;

  •  a change in its physical state or use
  •  a physical change in the locality
  •  a change in the use of a neighbouring property

Before making an appeal, you should check that your assessment is correct and read the information to understand how your property was valued. It may be possible to resolve your query without making a formal appeal.

Having an outstanding appeal against your rateable value is not accepted by Magistrates' Courts as grounds for withholding payment so you should continue to make payments on your current bill until you receive a revised bill. Any overpaid rates will be refunded if your appeal is successful.

To view the current rating list or to make an appeal against an entry in the list, you may contact the Valuation Office Agency via the  VOA website or by telephone on 03000 501 501

The address for the Valuation Office Agency that covers the Torridge district is:

The Valuation Office Agency

Non-Domestic Rates South West

2nd Floor Temple Quay House

The Square

Temple Quay

Bristol

BS1 6PN

Advice and guidance can also be found on the Valuation Tribunal Website