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Privacy Policy

This privacy policy sets out how Torridge District Council uses and protects any information that you give Torridge District Council when you use this website.

Torridge District Council is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Torridge District Council may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was last updated 24 May 2012.

What we collect

We may collect some or all of the following information through our online forms:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or consultations

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Improve performance and accessibility of the website.
  • We may use the information to improve our services.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.  The cookies that we use do not record any personal information whatsoever - they only tell us your computer's IP Address and where you are in the country.

We use Google Analytics cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Cookies that we use

Cookie

Name

PurposeMore Information
Google Analytics

_utma

_utmb

_utmc

_utmz

The _utma cookie provides each unique browser that visits a page on our site a unique ID so that subsequent visits via the same browser are recorded as belonging to the same (unique) visitor.

_utmb and _utmc cookies are used to establish a session with our webserver.  They serve to ensure that your session is recorded between page visits so that we can obtain a clearer picture of how you use our website.  We can analyse this data to improve the layout / navigation of our website.

The _utmz cookie lets us know if you have reached our website via a search engine (i.e. if you reached us by typing torridge district council in a Google search).  This is known as search engine referral and this cookie tracks and reports on that information.

you can opt out from these cookies by setting Google Analytics to "I decline" under Privacy Settings

More about Google Analytics Cookies

Google Translategoogtrans

googtrans cookie stores your language choice so that it can be remembered on every page so that you don't have to keep selecting a language for every page you visit.  This cookie is deleted when you close your browser session.

you can opt out from these cookies by setting Web Widgets to "I decline" under Privacy Settings

 
Our Content Management Sytem

ASP.NET_SessionId

TextOnlyX

mode

clientvars

These cookies are necessary for some of our website's core functionality such as remembering your login details when you register with our site.  We are unable to control the use of these as our website would not function correctly without them.

These cookies are deleted when you close your browser session.

These cookies are required

More about GOSS Cookies
Cookie Consent

cc_analytics

cc_social

cc_widgets

These cookies are necessary to remember if you have chosen to allow any of the three types of cookies that we use (analytics, social and widgets).  They simply store a yes or no value to allow or reject these cookies respectively.

These cookies are required to store your Privacy Settings

About Cookie Law and Cookie Consent
Met Office Weather Widget

WT_FPC

__gads

day

The Met Office uses WebTrends to count how many times a visitor views their weather gadget that we have placed on our homepage.  This is in line with their fair usage policy - we are free to display this weather widget providing we don't exceed a set number of visits a day.More about Met Office Cookies

AddThis Toolbar

(including Google+)

di

dt

loc

psc

uid

uit

uvc

__atuvc

PREF

APISID

HSID

NID

SAPISID

SID

BEAT

ULS

The AddThis Toolbar allows you to share our webpages with any of the main social networking sites like Facebook, Twitter, LinkedIn, Stumbleupon to name just a small few.  These work very similar to Google Analytics cookies.

di / dt are maintenance cookies that help manage expiration for other cookies

loc Geolocation, used to help publishers know approximately where people sharing information are located (State Level)

psc cookie is used to record user sharing and social activity

uid cookie simply assigns a unique user ID (a machine generated random number)

uvc cookie measures how often we see an AddThis user

__atuvc cookie enables visitors to share our pages

PREF cookie is used by the google option in AddThis toolbar

APISID / HSID / NID etc are set by Google+ if you share this site with Google+

you can opt out from these cookies by setting Social Media to "I decline" under Privacy Settings.  However the AddThis toolbar will not display without these.

More about AddThis Cookies

AddThis Data Collection Opt-Out

publicaccess.torridge.gov.uk

(view online planning applications)

__utma

__utmb

__utmc

__utmz

When you search for or view an online planning application these 4 cookies are set.  They have the same name as Google Analytics cookies with the exception that these are 'strictly necessary' for the online planning application software to work.

These cookies simply monitor how many application searches are made through the online system and we are required to set these cookies so that we can report back to Ordinance Survey how many property searches have been made per month as part of our licence agreement with them.

These cookies are required.

 

General information about Controlling Cookies (Browser Specific):

Internet Explorer - How to manage cookies with Internet Explorer

Google Chrome - How to mange cookies with Google Chrome

Safari -  How to manage cookies with Safari 

Firefox - How to manage cookies with Firefox

Links to other websites

Our website does contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.