Services A to Z
Text Size
Text size: normal Text size: large Text size: extra large
In order to use Google Translation, you must first accept widget cookies via Privacy Settings below

In order to use AddThis Toolbar, you must first accept social cookies via Privacy Settings below

Print Friendly and PDF



Bulky Item Collection

The council will collect bulky household items. Charges for these collections are as follows (please remember that Fridges & Freezers are charged per item):

  • Cost
  • Arranging Collection
  • Collectable Items
  • Non Collectable Items

As you will see below there are two rates per group; the first is the new Concessionary Rate, the second is the Standard Rate.

In order for members of the public to be eligible to have their bulky item waste collected at the concessionary rate, at the time the request of service is made residents will need to be in receipt of either housing or council tax benefits or proof of disability.

Once the officer receiving the payment is satisfied that the member of the public qualifies for the concessions payment may be accepted at the lower tariff.

The Recycling Centre at Caddsdown Business Centre in Bideford, the Recycling Centre at Deep Moor Torrington and the Recycling Centre at Anvil Corner at Holsworthy will accept items for free.

Please view the Recycling Centres and Hazardous Waste Links to the right of this page for details of opening times, etc.

When payments have been cleared your bulky items should be placed out with your normal domestic refuse.

Collection days can change due to Bank Holidays and Christmas.

New Bulky Item Price Structures from the 1st April 2014

Concessionary RateStandard Rate
Group 1:  £14.10
(Up to 2 items including 3 piece suites)
Group 1:  £17.40
(Up to 2 items including 3 piece suites)

Group 2:  £19.45 (up to 3 items)

Group 2:  £23.00 (up to 3 items)
Group 3:  £25.35 (up to 4 items)
Group 3:  £28.70 (up to 4 items)
Group 4:  Price with concessions on application as a site visit may be required
(Any loose pile or items, eg. Garden Waste  or more than 4 items)

Group 4:  Price on application as a site visit may be required.
(Any loose pile or items, eg. Garden Waste or more than 4 items)

Fridge & Freezer Collections.
You will be contacted the day before collection and your Fridge / Freezer will need to be outside your property ready for collection.

Each individual Fridge or Freezer will be collected within either of the Group 1 categories.

If you wish to have any items collected, please download and complete the Bulky Items Collection Form to the right and return it to one of our Council Offices (details on form). 

Please also note the following two lists of items that we can and cannot collect:

The type of items we are able to collect include:

  • Three Piece Suites
  • Cookers
  • Beds
  • Mattresses
  • Plastic Bath Room Suites
  • TV's
  • Washing Machines
  • Dryers
  • Carpets
  • Dishwashers
  • Dressing Tables
  • Tables & Chairs
  • Arm Chairs
  • Wardrobes (no glass doors)
  • Fridges / Freezers (please remember that Fridges & Freezers are charged per item)

Soft Furnishings & Carpets

These must be covered as wet items may become too heavy to lift. Don't forget local charitable organisations - they may be able to make good use of your unwanted soft furnishing items.

Items that we will not collect are:

  • Asbestos
  • Boilers
  • Oil tanks / Gas Cylinders
  • Coal Bunkers ( Metal or Concrete)
  • Windows ( Frames or Doors)
  • Baths (Cast Iron)
  • Building Material (Rubble, Bricks, Tiles)
  • Hazardous Waste items
  • Garages / Sheds / Greenhouses
  • Car Parts / Engines
  • Tyres
  • Soil / Stone
  • Storage Heaters (due to Asbestos)

Most of these items can be disposed of at Household Waste & Recycling Centres. 

HAZARDOUS WASTE  :   Deep Moor is the only hazardous waste site for Torridge.

For information about Household Waste & Recycling Centres Click Here or follow the link in the Related Articles box at the top right hand side of this page.

Useful Council Office Telephone Numbers:

Manor Offices, North Road, HOLSWORTHY  Tel: 01409 253336
Tue 9:30am - 1:30pm - Wed 9:30am - 2:30pm

Castle Hill, TORRINGTON  Tel: 01805 626130
Thu 9:30am - 2:30pm - Fri 9:30am - 1:30pm

Westcombe Depot, BIDEFORD  Tel: 01237 428890 (Office Hours 8:30am - 4:30pm)

If you require further information or you require a site visit please telephone 01237 428890 or e-mail